The PMO problem
Two failure modes are common. The first is no PMO at all — delivery happens, but governance is improvised, risk is tracked in someone's head, and executives find out about problems last. The second is worse: a PMO that exists on paper, generates a weekly deck nobody trusts, and slows delivery down without making it safer. Either way, governance has stopped keeping pace with the work.
I build and mature PMOs that close that gap — drawing on KPMG transformation delivery and a career running operations where governance wasn't bureaucracy, it was the difference between a controlled outcome and an unowned risk.
What I build
- PMO charter & operating model — the mandate, decision rights, and structure that make the function real.
- KPI dashboards & reporting — metrics wired to the system of record, and executive reporting that tells the truth weekly.
- Governance playbooks & delivery standards — RAID frameworks and Agile delivery playbooks teams will actually adopt.
- AI-augmented delivery tooling — automation for reporting and risk, with the human-in-the-loop controls regulated work requires.
The governance standards, RAID frameworks, and KPI dashboards I've built have been adopted across a broader KPMG engagement portfolio — and stood up complete, CMS-compliant governance infrastructure on a $20M+ Medicaid platform overhaul.
Common questions
We already have a PMO that isn't working — can you fix it?
Yes. I mature the function so governance keeps pace with delivery instead of slowing it down — and so the reports start getting read.
Do you incorporate AI into PMO tooling?
Yes — AI-augmented reporting and risk, wired to the system of record, with the governance controls that keep it safe. More on the AI-augmented PMO →